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International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)
Open Access Journal

International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)

This journal was converted to full Gold Open Access on January 1, 2022
Editors-in-Chief: Ahmad Taher Azar, Ghazy Assassa
Indexed In: SCOPUS and 11 more indices
Published: Continuous Volume |Established: 2010
ISSN: 1947-959X|EISSN: 1947-9603|DOI: 10.4018/IJSSMET
Latest Published Articles
Published: Jul 24, 2023
DOI: 10.4018/IJSSMET.326801
Volume 14
Arezki Fekik, Mohamed Lamine Hamida, Dyhia Kais, Hocine Khati, Amar Bousbaine, Hakim Denoun
This article introduces a novel and effective diagram based on direct instantaneous power control (DPC) of a PWM-controlled rectifier connected to the grid without a switching table. An optimum... Show More
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MLA

Fekik, Arezki, et al. "A Design and Implementation of a New Control Based on Petri Nets for Three Phase PWM-Rectifier." vol.14, no.1 2023: pp.1-33. http://doi.org/10.4018/IJSSMET.326801

APA

Fekik, A., Hamida, M. L., Kais, D., Khati, H., Bousbaine, A., & Denoun, H. (2023). A Design and Implementation of a New Control Based on Petri Nets for Three Phase PWM-Rectifier. , 14(1), 1-33. http://doi.org/10.4018/IJSSMET.326801

Chicago

Fekik, Arezki, et al. "A Design and Implementation of a New Control Based on Petri Nets for Three Phase PWM-Rectifier," 14, no.1: 1-33. http://doi.org/10.4018/IJSSMET.326801

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Mendeley
Published: Jul 21, 2023
DOI: 10.4018/IJSSMET.326551
Volume 14
Abdelfatah Arman
A quantitative exploratory approach was used for the present study to measure the relationship between minority status and job satisfaction of individuals employed by foreign or UAE-owned banks... Show More
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MLA

Arman, Abdelfatah. "How Perceived Inclusion Impacts Minority Employees' Organizational Satisfaction in the UAE Banking Industry." vol.14, no.1 2023: pp.1-14. http://doi.org/10.4018/IJSSMET.326551

APA

Arman, A. (2023). How Perceived Inclusion Impacts Minority Employees' Organizational Satisfaction in the UAE Banking Industry. , 14(1), 1-14. http://doi.org/10.4018/IJSSMET.326551

Chicago

Arman, Abdelfatah. "How Perceived Inclusion Impacts Minority Employees' Organizational Satisfaction in the UAE Banking Industry," 14, no.1: 1-14. http://doi.org/10.4018/IJSSMET.326551

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Mendeley
Published: Jul 20, 2023
DOI: 10.4018/IJSSMET.326520
Volume 14
Ahmed Farouk Radwan, Thouraya Snoussi, Sheren Ali Mousa, Mohamed Abdulzaher
This study addresses the public adoption of and satisfaction with UAE government e-services, emphasizing the quality of digital platforms, mainly smart applications. This quantitative research uses... Show More
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MLA

Radwan, Ahmed Farouk, et al. "Using Smart Applications in Delivering Government Services in the UAE: Factors of Adoption and Satisfaction." vol.14, no.1 2023: pp.1-15. http://doi.org/10.4018/IJSSMET.326520

APA

Radwan, A. F., Snoussi, T., Mousa, S. A., & Abdulzaher, M. (2023). Using Smart Applications in Delivering Government Services in the UAE: Factors of Adoption and Satisfaction. , 14(1), 1-15. http://doi.org/10.4018/IJSSMET.326520

Chicago

Radwan, Ahmed Farouk, et al. "Using Smart Applications in Delivering Government Services in the UAE: Factors of Adoption and Satisfaction," 14, no.1: 1-15. http://doi.org/10.4018/IJSSMET.326520

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Description, Mission, Scope & Coverage
Description:
The International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) is a multidisciplinary journal that publishes high-quality and significant research in all fields of computer science, information technology, software engineering, soft computing, computational... Show More
Mission & Scope:
The mission of International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) is to provide an international forum for organizational and governmental practitioners, researchers, information technology professionals, software developers, and vendors to exchange useful and innovative ideas within the field. IJSSMET features innovative findings from various fields of... Show More
Coverage:
  • Agent technologies
  • Agricultural Applications
  • Agricultural traceability and food safety
  • Artificial Intelligence
  • Autonomous Systems
  • Big Data Technologies and Management
  • Biochemistry
  • Biomedicine and bioinformatics
  • Biotechnology
  • Business Information Systems
  • Clinical Decision Support
  • Cloud Computing
  • Computational Intelligence
  • Computational techniques for service operations
  • Data mining and data security
  • Decision theory
  • Disease detection, management and monitoring
  • Distributed intelligence
  • Drug Discovery
  • Ecological System Modeling
  • Economic aspects of the service sector
  • Embedded sensor and mobile database
  • Evolutionary Computing
  • Expert Systems
  • Financial Innovation
  • Financial statements analysis
  • Fraud Management
  • Geographic Information Systems
  • Heuristics
  • Image Processing
  • Information Technology
  • Intelligent systems and data mining
  • Life science and medical research
  • Machine Learning
  • Management Accounting
  • Markov chains
  • Models of service systems, services as complex systems
  • Network management contingency issues
  • Neuroscience
  • Optimization Techniques
  • Pharmaceutical Science
  • Policy, privacy, security, and legal issues regarding services
  • Reasoning and inferences
  • Security in software architecture and design
  • Security patterns
  • Sensor design, sensor-fusion and sensor-based control
  • Service design and modeling
  • Service innovation and marketing
  • Service oriented architecture and technologies
  • Service performance measurement and analysis
  • Service quality measurement, benchmarking, and management
  • Service risk management
  • Social Networking
  • Soft Computing
  • Software Engineering
  • Stochastic models
  • Strategic Planning
  • Supply Chain Management
  • Systems Engineering
  • Telecommunications and Networking Technologies
  • Teleoperation and telerobotics
  • Venture Capital
  • Virtual Reality
  • Web Informatics
  • Web Intelligence and Mining
  • Web Services and Technologies
  • Working capital management
Editorial Policy
IGI Global holds its journals to the highest ethical practices. View Full Editorial Policy
IGI Global Open Access
When you publish under the OA model with IGI Global, you enable your work to be viewed by millions of readers worldwide immediately after publication and you are able to experience our personal support and commitment to editorial service. This includes:
  • Timely Publication: Quick Turnarounds & Prompt Peer Review (No Embargoes)
  • Continuous Support: In-House, Personalized Service Throughout the Entire Process
  • Cutting-Edge Technology: Proprietary Technologies & Integrations With Major Open Access Platforms
  • Diverse Options: Individual APCs, Platinum Funding, Institutional Open Access Agreements, & More
  • Research Advancement First: IGI Global Prioritizes Research Over Profit by Forfeiting Subscription Revenue
  • Unmatched Transparency: Comprehensive Visibility in Processes, Licensing, & More
  • Rapid Transformation: IGI Global is One of Few Publishers That Have Completed the Open Access Transition
  • Independence and Integrity: IGI Global is Committed to Maintaining its Autonomy as an Independent Publisher
  • Medium-Sized, Yet Powerful: IGI Global Offers Advantages of a Medium-Sized Publisher With the Reach of a Larger Publisher
Article Processing Charges
Article Processing Charge (APC):

Payment of the APC fee (directly to the publisher) by the author or a funding body is not required until AFTER the manuscript has gone through the full double-blind peer review process and the Editor(s)-in-Chief at his/her/their full discretion has/have decided to accept the manuscript based on the results of the double-blind peer review process. 

What Does IGI Global's Open Access APC Cover?

In the traditional subscription-based model, the cost to the publisher to produce each article is covered by the revenue generated by journal subscriptions. Under OA, all the articles are published under a Creative Commons (CC BY) license; therefore, the authors or funding body will pay a one-time article processing charge (APC) to offset the costs of all of the activities associated with the publication of the article manuscript, including:

  • Digital tools used to support the manuscript management and review process
  • Typesetting, formatting and layout
  • Online hosting
  • Submission of the journal's content to numerous abstracts, directories, and indexes
  • Third-party software (e.g. plagiarism checks)
  • Editorial support which includes manuscript tracking, communications, submission guideline checks, and communications with authors and reviewers
  • All promotional support and activities which include metadata distribution, press releases, promotional communications, web content, ads, fliers, brochures, postcards, etc. for the journal and its published contents
  • The fact that all published articles will be freely accessible and able to be posted and disseminated widely by
    the authors
  • Professional line-by-line English language copy editing and proofreading*

*This service is only performed on article manuscripts with fully paid (not discounted or waived) APC fees.

APC Subsidizing and Funding

To assist researchers in covering the costs of the APC in OA publishing, there are various sources of OA funding. Additionally, unlike many other publishers, IGI Global offers flexible subsidies, 100% Open Access APC funding, discounts, and more. Learn More

Open Access Funding Resources
IGI Global recognizes that many researchers may not know where to begin when searching for OA funding opportunities. IGI Global recently launched an Open Access Funding Resources page for researchers to browse. This page provides a comprehensive list of OA funding sources available for researchers to secure funds for their various OA publications.
Submit to This Journal
This journal is currently actively seeking new submissions. Interested authors should ensure that their article manuscript adheres to the journal's submission guidelines and before you write page, which include originality of the manuscript, APA formatting information and examples, manuscript requirements, and more. To submit an article for consideration, please begin the submission process below.
Reviews & Statements

"We all are in services to some extent, and there is an increasing need to reflect on how good services are devised and engineered, to get the maximum value from our efforts. This is a question with no simple answer, and as such it requires not one but several perspectives. The International Journal of Service Science, Management, Engineering, and Technology provides the floor for such perspectives to co-evolve and flourish. Periodicals as IJSSMET are indispensable for advancing the many "service sciences" eventually into a coherent body of knowledge that makes a difference in our economies."

– Miltiadis Lytras, University of Patras, Greece
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Submission-Related Inquiries
Prof. Ahmad Taher Azar
Prof. Ghazy Assassa
Editors-in-Chief
International Journal of Service Science, Management, Engineering, and Technology
Email: aazar@igi-global.com
Email: ghazyassassa@gmail.com

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For inquiries involving pre-submission concerns, please contact the Journal Development Division:
journaleditor@igi-global.com

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For inquiries involving accepted manuscripts currently in production or post-production, please contact the Journal Production Division:
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For inquiries involving sharing, promoting, and indexing of manuscripts, please contact the Citation Metrics & Indexing Division:
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