Advances in Hospitality, Tourism, and the Services Industry (AHTSI): 103 Volumes

Series Editor(s): Maximiliano Korstanje (University of Palermo, Argentina)

ISSN: 2475-6547|EISSN: 2475-6555

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Description

Globally, the hospitality, travel, tourism, and services industries generate a significant percentage of revenue and represent a large portion of the business world. Even in tough economic times, these industries thrive as individuals continue to spend on leisure and recreation activities as well as services.

The Advances in Hospitality, Tourism, and the Services Industry (AHTSI) book series offers diverse publications relating to the management, promotion, and profitability of the leisure, recreation, and services industries. Highlighting current research pertaining to various topics within the realm of hospitality, travel, tourism, and services management, the titles found within the AHTSI book series are pertinent to the research and professional needs of managers, business practitioners, researchers, and upper-level students studying in the field.

Topics Covered

Casino Management
Cruise Marketing and Sales
Customer Service Issues
Destination Marketing and Management
Food and Beverage Management
Health and Wellness Tourism
Hotel Management
International Tourism
Leisure & Business Travel
Service Design
Service Management
Service Training
Sustainable Tourism
Tourism and the Environment
Travel Agency Management

Titles in Series

Experiences, Advantages, and Economic Dimensions of Pilgrimage Routes

Vítor João Pereira Domingues Martinho (ESAV, CERNAS-IPV Research Centre, Polytechnic Institute of Viseu, Portugal), João Augusto Guerra da Rocha Nunes (School of Education, Polytechnic Institute of Viseu (IPV), 3504-501 Viseu), Maria Lúcia de Jesus Pato (Agricultural S (IPV), 3chool (ESAV) and CERNAS-IPV Research Centre, Polytechnic Institute of Viseu504-510 Viseu), Liliana Andrade de Matos Castilho (School of Education, Polytechnic Institute of Viseu (IPV), 3504-501 Viseu)

Pilgrimage routes face challenges such as fragmented experiences, inadequate infrastructure, and limited knowledge, hindering their full potential and economic benef...

Exploring Culture and Heritage Through Experience Tourism

Yashwant Singh Rawal (Parul Institute of Hotel Management, Parul University, India), Rupa Sinha (Amity Institute of Travel and Tourism, Amity University, India), Sankar Kumar Mukherjee (Amity Institute of Travel and Tourism, Amity University, India), Debasish Batabyal (Amity Institute of Travel and Tourism, Amity University, India)

The impact of disasters and crises on culture, heritage, and religious tourism, have been realized in recent years, creating a need for solutions to heal and prevent...

Critical Social Challenges in the Tourism Industry: Labor, Gentrification, and Drugs

Barış Çıvak (Anadolu University, Turkey), Engin Bayraktoğlu (Anadolu University, Turkey)

Critical Social Challenges in the Tourism Industry: Labor, Gentrification, and Drugs is a groundbreaking book that delves into the often-overlooked critical issues w...

Cases on Traveler Preferences, Attitudes, and Behaviors: Impact in the Hospitality Industry

Giuseppe Catenazzo (AUS American Institute of Applied Sciences, Switzerland & ICN Business School, France)

In the modern hospitality industry, it is critical to understand travelers’ needs and wants for businesses to survive and remain competitive. Further study on unders...

Women’s Empowerment Within the Tourism Industry

Gül Erkol Bayram (Sinop University, Turkey), Syed Haider Ali Shah (Bahria University, Pakistan), Muhammad Nawaz Tunio (The University of Sufism and Modern Sciences, Bhitshah, Pakistan)

In recent decades, more women around the world have taken the opportunity to enter the market, join the workforce, and start their own entrepreneurial ventures. Thes...

Handbook of Research on Innovation, Differentiation, and New Technologies in Tourism, Hotels, and Food Service

Gonçalo Poeta Fernandes (CITUR, Polytechnic Institute of Guarda, Portugal & CICS, Universidade NOVA de Lisboa, Portugal), António Silva Melo (CiTUR, Polytechnic Institute of Porto, Portugal & CIDTFF, University of Aveiro, Portugal)

Tourism and hospitality are increasingly becoming more complex, having grown exponentially over the last decade. As the industry becomes more complex, new demands ar...

Exploring Niche Tourism Business Models, Marketing, and Consumer Experience

Maria Antónia Rodrigues (CEOS.PP, ISCAP, Polytechnic of Porto, Portugal), Maria Amélia Carvalho (ISCAP, Polytechnic of Porto, Portugal)

The transition from mass tourism to niche tourism has been a slow process. It is clear that mass tourism can damage local culture, authenticity, and resources, and n...

Prospects and Challenges of Global Pilgrimage Tourism and Hospitality

S.K. Gupta (Centre for Mountain Tourism & Hospitality Management, HNB Garhwal University, India), Lilibeth C. Aragon (College of International Tourism and Hospitality Management, Lyceum of the Philippines University, Philippines), Pankaj Kumar (Department of Tourism & Hospitality Management, Mizoram University, India), Madhurima (Department of Environmental Science, Mizoram University, India), Rajesh Ramasamy (Department of Tourism & Hospitality Management, Mizoram University, India)

Pilgrimage tourism is one of the basic areas with far-reaching impacts in the travel and tourism industry around the world and across generations. Due to its reach a...

Global Perspectives on Human Rights and the Impact of Tourism Consumption in the 21st Century

Maximiliano E Korstanje (University of Palermo, Argentina), Vanessa G.B. Gowreesunkar (Anant National University, India)

Global Perspectives on Human Rights and the Impact of Tourism Consumption in the 21st Century is an essential reference book for those concerned with the interaction...

Dark Gastronomy in Times of Tribulation

Demet Genceli (Istanbul Kent University, Turkey)

Dark tourism involves travel to historical sites associated with death and tragedy. While the main attraction of such sites is their historical value, visitors may a...

Inclusive Community Development Through Tourism and Hospitality Practices

Vipin Nadda (University of Sunderland in London, UK), Faithfull Gonzo (University of Sunderland in London, UK), Ravinder Batta (Shimla University, India), Amit Sharma (Shimla University, India)

Sustainable tourism should not be limited to environmental preservation; the sociocultural and economic sides should also be considered. There is a need for an integ...

Sustainable Growth Strategies for Entrepreneurial Venture Tourism and Regional Development

Andreas Masouras (Neapolis University, Cyprus), Christos Papademetriou (Neapolis University, Cyprus), Dimitrios Belias (University of Thessaly, Greece), Sofia Anastasiadou (University of Western Macedonia, Greece)

Tourism entrepreneurship is a social and economic process that is encouraged by national systems. Entrepreneurs must be able to act strategically and develop compete...

Measuring Consumer Behavior in Hospitality for Enhanced Decision Making

Célia M.Q. Ramos (CinTurs, ESGHT, University of the Algarve, Portugal), Carlos M.R. Sousa (ESGHT, CiTUR, University of the Algarve, Portugal), Nelson M.S. Matos (CinTurs, ESGHT, University of the Algarve, Portugal), Rashed Isam Ashqar (CinTurs, ESGHT, University of the Algarve, Portugal)

To improve the hospitality and tourism services provided to customers, it is necessary for managers to acquire knowledge about their customers’ and prospects’ journe...

Global Perspectives on the Opportunities and Future Directions of Health Tourism

Oğuz Doğan (Antalya Bilim University, Turkey)

Millions of patients travel abroad every year, and the number of trips around the world to benefit from health services is increasing. The high level of global deman...

Leadership Approaches in Global Hospitality and Tourism

Ahmet Baytok (Afyon Kocatepe University, Turkey), Özcan Zorlu (Afyon Kocatepe University, Turkey), Ali Avan (Afyon Kocatepe University, Turkey), Engin Bayraktaroğlu (Anadolu University, Turkey)

The ever-changing conditions of the present climate require leaders who can ensure adaptation between human resources and work, transform systems, and direct people...

Handbook of Research on Sustainable Tourism and Hotel Operations in Global Hypercompetition

Hakan Sezerel (Anadolu University, Turkey), Bryan Christiansen (Global Research Society, LLC, USA)

To compete effectively today and remain sustainable over the long term, business organizations must create flexible means of generating competitive advantage given t...

Handbook of Research on Urban Tourism, Viral Society, and the Impact of the COVID-19 Pandemic

Pedro Andrade (University of Minho, Portugal), Moisés de Lemos Martins (University of Minho, Portugal)

The tourism and hospitality industries have faced major setbacks in recent years as they have had to combat various challenges such as the COVID-19 pandemic and a ra...

Employability and Skills Development in the Sports, Events, and Hospitality Industry

Vipin Nadda (University of Sunderland in London, UK), Ian Arnott (Westminster University, UK), Wendy Sealy (University of Chichester, UK), Emma Delaney (University of Surrey, UK)

To enter the sports, events, and hospitality industry, it is necessary to develop and hone certain skills to ensure competitiveness. These skills must be studied fur...

Global Perspectives on Strategic Storytelling in Destination Marketing

Ana Cláudia Campos (CinTurs, University of Algarve, Portugal), Sofia Almeida (Faculty of Tourism and Hospitality, Universidade Europeia, Portugal)

Stories have always been part of tourism with tourists eager to both share and listen to stories about destinations. Destinations also build identity and distinctive...

Entrepreneurship Education in Tourism and Hospitality Management

Satish Chandra Bagri (Hemvati Nandan Bahuguna Garhwal University, India), R.K. Dhodi (Hemvati Nandan Bahuguna Garhwal University, India), K.C. Junaid (Hemvati Nandan Bahuguna Garhwal University, India)

Entrepreneurship education is a rapidly evolving field that is critical to the development of well-equipped and competent business leaders. The importance of trainin...

Promoting Social and Cultural Equity in the Tourism Sector

Priscila Cembranel (Universidade Sociedade Educacional de Santa Catarina, Brazil), Jakson Renner Rodrigues Soares (Universidad da Coruña, Spain), André Riani Costa Perinotto (Parnaíba Delta Federal University, Brazil)

People venture into tourist activities to expand their worldviews and experiences, and as such, it is common for them to face realities totally different from those...

Challenges and Opportunities for Transportation Services in the Post-COVID-19 Era

Giuseppe Catenazzo (AUS American Institute of Applied Sciences, Switzerland & ICN Business School, France)

During the pandemic, transportation industries have heavily suffered from the overall lack of passengers. A substantial share of employees have has been laid-off, an...

Handbook of Research on Cultural Tourism and Sustainability

Claudia Ribeiro de Almeida (University of the Algarve, Portugal), Joao Carlos Martins (University of the Algarve, Portugal), Alexandra R. Gonçalves (University of the Algarve, Portugal), Silvia Quinteiro (University of the Algarve, Portugal), Maria Laura Gasparini (University of Bologna, Italy)

The process of globalization based on major forms of entertainment consumption has promoted the interest of enlarged social actors toward cultural experiencing. Diss...

Sustainability and Competitiveness in the Hospitality Industry

Vânia Costa (School of Hospitality and Tourism, Polytechnic Institute of Cávado and Ave, Portugal & CiTUR, Portugal), Carlos Costa (GOVCOPP, University of Aveiro, Portugal)

The hospitality industry is one of the most significant drivers of economic growth and socioeconomic advances in both developed and developing countries. This indust...

Digitalization and the Impacts of COVID-19 on the Aviation Industry

Salim Kurnaz (Suleyman Demirel University, Turkey & Kazimiero Simonaviciaus University, Lithuania), Emrah Argın (Malatya Turgut Ozal University, Turkey)

In the 21st century, digital technologies have become an indispensable part of our lives due to the speed and convenience they provide. The digitalization trend has...

Mobile Computing and Technology Applications in Tourism and Hospitality

Agustinus Borgy Waluyo (La Trobe University, Australia), Ling Tan (Australian Council for Educational Research, Australia)

Mobile computing and wireless technology have grown at a phenomenal rate in recent years, and so has artificial intelligence. The most advanced software applications...

Gastronomy, Hospitality, and the Future of the Restaurant Industry: Post-COVID-19 Perspectives

Ana Pinto Borges (ISAG - European Business School, Portugal & Research Center in Business Sciences and Tourism (CICET-FCVC), Portugal & COMEGI, Portugal), António Lopes de Almeida (ISAG - European Business School, Portugal & Research Center in Business Sciences and Tourism (CICET-FCVC), Portugal & GOVCOPP, Portugal), Elvira Pacheco Vieira (ISAG - European Business School, Portugal & Research Center in Business Sciences and Tourism (CICET-FCVC), Portugal & IPVC, Portugal & UNIAG, Portugal), Rui Rosa Dias (ISAG - European Business School, Portugal & Research Center in Business Sciences and Tourism (CICET-FCVC), Portugal), Paula Rodrigues (Universidade Lusíada, Portugal & COMEGI, Portugal & BRU-IUL, ISCTE – Instituto Universitário de Lisboa, Portugal)

Gastronomic tourism has made remarkable progress within the past decade in both academia and within its own sector. However, many industries have suffered from the C...

Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality

Nuno Gustavo (Estoril Higher Institute for Tourism and Hotel Studies, Portugal), João Pronto (Estoril Higher Institute for Tourism and Hotel Studies, Portugal), Luísa Carvalho (Polytechnic Institute of Setúbal, Portugal & and CEFAGE, University of Évora, Portugal), Miguel Belo (Lisbon University, Portugal & Portuguese National Funding Agency for Science, Research, and Technology, Portugal)

As hyper-personalization has yet to be perfected, developing hyper-personalized strategies presents a critical challenge; due to this, optimizing hyper-personalizati...

Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism

Lídia Oliveira (University of Aveiro, Portugal)

Digital communication is significantly expanding new opportunities and challenges in the tourism industry. Tourists, now more frequently than ever, bring their smart...

New Governance and Management in Touristic Destinations

Marco Valeri (Niccolò Cusano University, Italy)

As competition is increasingly taking place on a global scale, tourist destinations must act more like businesses than they have in the past. Development in the tour...

Global Perspectives on Literary Tourism and Film-Induced Tourism

Rita Baleiro (University of the Algarve, Portugal & CiTUR, Portugal), Rosária Pereira (University of the Algarve, Portugal & CinTurs, Portugal)

At the end of the 20th century, the traditional forms of tourism transformed; they expanded by the introduction of new postmodern tourist forms, bringing innovative...

Planning and Managing the Experience Economy in Tourism

Rui Augusto Costa (GOVCOPP, University of Aveiro, Portugal), Filipa Brandão (GOVCOPP, University of Aveiro, Portugal), Zelia Breda (GOVCOPP, University of Aveiro, Portugal), Carlos Costa (GOVCOPP, University of Aveiro, Portugal)

Tourism is facing a new paradigm that has been brought on by the introduction of experiences in the development, management, and promotion of tourism. Associating ex...

Food Safety Practices in the Restaurant Industry

Siti Nurhayati Khairatun (Universiti Putra Malaysia, Malaysia), Ainul Zakiah Abu Bakar (Universiti Putra Malaysia, Malaysia), Noor Azira Abdul Mutalib (Universiti Putra Malaysia, Malaysia), Ungku Fatimah Ungku Zainal Abidin (Universiti Putra Malaysia, Malaysia)

In recent years, cases of food-borne illness have been on the rise and are creating a significant public health challenge worldwide. This situation poses a health ri...

Prospects and Challenges of Community-Based Tourism and Changing Demographics

Ishmael Mensah (University of Cape Coast, Ghana), Ewoenam Afenyo-Agbe (University of Cape Coast, Ghana)

The negative impacts associated with conventional tourism has occasioned more sustainable forms of tourism including community-based tourism (CBT). Among the benefit...

Challenges and New Opportunities for Tourism in Inland Territories: Ecocultural Resources and Sustainable Initiatives

Gonçalo Poeta Fernandes (CITUR, Polytechnic Institute of Guarda, Portugal)

Inland territories are currently of great interest in the tourism industry based on their natural and cultural resources, the surroundings and valuing of natural spa...

Rebuilding and Restructuring the Tourism Industry: Infusion of Happiness and Quality of Life

André Riani Costa Perinotto (Universidade Federal do Delta do Parnaíba, Brazil), Verônica Feder Mayer (Federal Fluminense University, Brazil), Jakson Renner Rodrigues Soares (Universidade da Coruña, Spain & Universidade Estadual do Ceará, Brazil)

Travel is widely acknowledged as an activity that increases individuals' levels of well-being. Nevertheless, the relationship between happiness and tourism is st...

Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry

Mahmut Demir (Isparta University of Applied Sciences, Turkey), Ali Dalgıç (Isparta University of Applied Sciences, Turkey), Fatma Doğanay Ergen (Isparta University of Applied Sciences, Turkey)

The tourism sector has been deeply affected particularly in economic terms by the COVID-19 pandemic. This crisis has led to new practices and radical changes. Scient...

Socio-Economic Effects and Recovery Efforts for the Rental Industry: Post-COVID-19 Strategies

Maximiliano Korstanje (University of Palermo, Argentina)

The COVID-19 pandemic caused a disruption for many industries at its emergence, including the rental industry. The rental industry consists of more than just car ren...

Risk, Crisis, and Disaster Management in Small and Medium-Sized Tourism Enterprises

Diego R. Toubes (University of Vigo, Spain), Noelia Araújo-Vila (University of Vigo, Spain)

Tourism destinations are traditionally dominated by small and medium-sized enterprises that provide a wide range of products to tourists such as accommodation, trave...

Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry

Anita Zehrer (MCI The Entrepreneurial School, Austria), Gundula Glowka (MCI The Entrepreneurial School, Austria), Katrin Magdalena Schwaiger (MCI The Entrepreneurial School, Austria), Victoria Ranacher-Lackner (MCI The Entrepreneurial School, Austria)

Family-owned and family-run firms, which are mostly small and medium-sized enterprises, are important when it comes to tourist destinations. It is therefore essentia...

Strategic International Restaurant Development: From Concept to Production

Angelo A. Camillo (Sonoma State University, USA)

Foodservice industry operators today must concern themselves with the evolution of food preparation and service and attempt to anticipate demands and related industr...

ICT Tools and Applications for Accessible Tourism

Celeste Eusébio (University of Aveiro, Portugal), Leonor Teixeira (University of Aveiro, Portugal), Maria João Carneiro (University of Aveiro, Portugal)

The contribution of tourism to create an inclusive society requires the adoption of new approaches and strategies that promote the accessibility of tourism destinati...

Impact of New Media in Tourism

Maria Gorete Dinis (GOVCOPP, Polytechnic Institute of Portalegre, Portugal), Luís Bonixe (ICNOVA, Polytechnic Institute of Portalegre, Portugal), Sónia Lamy (ICNOVA, Polytechnic Institute of Portalegre, Portugal), Zélia Breda (GOVCOPP, University of Aveiro, Portugal)

Tourism consumers are increasingly demanding and seek to base their travel decision-making process on relevant and credible tourism information. In recent years, use...

Growth of the Medical Tourism Industry and Its Impact on Society: Emerging Research and Opportunities

Manjeet Singh (Central University of Jammu, India), Subbaraman Kumaran (Alliance University, Bangalore, India)

Healthcare and medical services have seen rapid development in various areas of the world, including Asia and Eastern Europe. These territories are now becoming a me...

Global Development of Religious Tourism

Emilia Alaverdov (Georgian Technical University, Georgia), Muhammad Waseem Bari (Government College University, Faisalabad, Pakistan)

Modern religious tourism is a main segment of the tourism business. The main goal of religious tourism is aimed at developing human spirituality, spiritual healing,...

Innovation and Entrepreneurial Opportunities in Community Tourism

Jakson Renner Rodrigues Soares (Universidade da Coruña, Spain & Universidade Estadual do Ceará, Brazil)

Innovation is essential to remaining competitive in the tourism industry, especially for new enterprises. Community-based tourism is not only innovative but also a r...

Handbook of Research on Human Capital and People Management in the Tourism Industry

Vânia Gonçalves Costa (School of Hospitality and Tourism, Polytechnic Institute of Cávado and Ave, Portugal & CiTUR, Portugal & GOVCOPP, University of Aveiro, Portugal), Andreia Antunes Moura (Polytechnic Institute of Coimbra, Portugal & CiTUR, Portugal & GOVCOPP, University of Aveiro, Portugal), Maria do Rosário Mira (Polytechnic Institute of Coimbra, Portugal & CiTUR, Portugal & GOVCOPP, University of Aveiro, Portugal)

The tourism industry is an industry of people and is directly dependent on the performance of activities, skills, professionalism, quality, and competitiveness. Appr...

Handbook of Research on the Role of Tourism in Achieving Sustainable Development Goals

Filipa Brandão (GOVCOPP, University of Aveiro, Portugal), Zélia Breda (GOVCOPP, University of Aveiro, Portugal), Rui Costa (GOVCOPP, University of Aveiro, Portugal), Carlos Costa (GOVCOPP, University of Aveiro, Portugal)

Tourism, one of the world’s leading industries, has propelled countries into recovery from economic recession. As a multi-disciplinary, multi-sectoral, holistic, and...

Role and Impact of Tourism in Peacebuilding and Conflict Transformation

Jorge Tavares da Silva (GOVCOPP, University of Aveiro, Portugal), Zélia Breda (GOVCOPP, University of Aveiro, Portugal), Fabio Carbone (Centre for Trust, Peace, and Social Relations, Coventry University, UK & GOVCOPP, University of Aveiro, Portugal)

Though conflict is normal and can never fully be prevented in the international arena, such conflicts should not lead to loss of innocent life. Tourism can offer a b...

Strategies for Promoting Sustainable Hospitality and Tourism Services

Maximiliano Emanuel Korstanje (University of Palermo, Argentina), Babu George (Fort Hays State University, USA), Alexandru-Mircea Nedelea (Stefan cel Mare University of Suceava, Romania)

Tourism marketing is a vital tool in promoting the overall health of the global economy. This brings necessary revenue to particular regions of the world that have l...

Cases on Tour Guide Practices for Alternative Tourism

Gulsun Yildirim (Recep Tayyip Erdogan University, Turkey), Ozlem Ozbek (Bandirma Onyedi Eylul University, Turkey), Ceyhun Caglar Kilinc (Akdeniz University, Turkey), Abdullah Tarinc (Akdeniz University, Turkey)

Tour guides, a highly responsible group of professionals who are in direct communication with tourists traveling around the world, have a great impact on the proper...

Handbook of Research on Resident and Tourist Perspectives on Travel Destinations

Patrícia Pinto (Faculty of Economics and Research Centre for Tourism, Sustainability, and Well-Being (CinTurs), University of Algarve, Portugal), Manuela Guerreiro (Faculty of Economics and Research Centre for Tourism, Sustainability, and Well-Being (CinTurs), University of Algarve, Portugal)

Tourism is an economic and social phenomenon that is centered on a tourist’s experience and is dependent on the experiences that are co-created and provided to touri...

Accelerating Knowledge Sharing, Creativity, and Innovation Through Business Tourism

Muhammad Waseem Bari (Government College University, Faisalabad, Pakistan), Sadia Shaheen (Government College University, Faisalabad, Pakistan), Meng Fanchen (Beijing Institute of Technology, China)

Business tourism is a newly coined terminology in social sciences and management literature. It is defined as individuals traveling and staying outside of their home...

Contemporary Management Approaches to the Global Hospitality and Tourism Industry

Abraham Pius (Arden University, UK), Husam H. Alharahsheh (University of Wales Trinity Saint David, UK), Adenike A. Adesanmi (University of East London, UK)

The hospitality, travel, and tourism industries play a major role in citizen wellbeing, socio-cultural integration, and the economic advancement of a nation. The ind...

Global Entrepreneurial Trends in the Tourism and Hospitality Industry

Debasish Batabyal (Amity University, Kolkata, India)

Tourism has been gaining importance in recent decades with its increasing socio-economic, geo-political, and ecological contributions, including its potential contri...

Handbook of Research on the Impacts, Challenges, and Policy Responses to Overtourism

Cláudia Ribeiro de Almeida (University of Algarve, Portugal), Alfred Quintano (Independent Researcher, Malta), Moisés Simancas (University of La Laguna, Spain), Raquel Huete (University of Alicante, Spain), Zélia Breda (University of Aveiro, Portugal)

In recent years, the increasing number of tourists traveling to specific urban and resort destinations has caused challenges for the effective management of tourism...

Economic, Educational, and Touristic Development in Asia

Bryan Christiansen (Global Training Group, Ltd, UK), Hakan Sezerel (Anadolu University, Turkey)

The progression of the independent states that were created after the collapse of the Soviet Union has become a prevalent area of research as these countries continu...

Industrial and Managerial Solutions for Tourism Enterprises

Atilla Akbaba (Izmir Katip Çelebi University, Turkey), Volkan Altıntaş (Izmir Katip Celebi University, Turkey)

The tourism and hospitality industries are seeing continued success, which is why so many new businesses are trying to find a foothold in the field. However, the fun...

Handbook of Research on Smart Technology Applications in the Tourism Industry

Evrim Çeltek (Gaziosmanpasa University, Turkey)

In today’s modernized society, certain technologies have become more applicable within many professional fields and are much easier to implement. This includes the t...

Global Opportunities and Challenges for Rural and Mountain Tourism

Devkant Kala (University of Petroleum and Energy Studies, India), Satish Chandra Bagri (Hemvati Nandan Bahuguna Garhwal University, India)

Mountainous and rural areas throughout the world have continually been attributed with several hinderances including poverty, faulty governance, and susceptibility t...

Organizational Behavior Challenges in the Tourism Industry

Şule Aydin (Nevsehir Haci Bektas Veli University, Turkey), Bekir Bora Dedeoglu (Nevsehir Haci Bektas Veli University, Turkey), Ömer Çoban (Nevsehir Haci Bektas Veli University, Turkey)

Improving positive and reducing negative organizational behaviors in businesses are important in terms of organizational success as this will lead to an increase in...

Handbook of Research on Social Media Applications for the Tourism and Hospitality Sector

Célia M.Q. Ramos (University of Algarve, Portugal), Cláudia Ribeiro de Almeida (University of Algarve, Portugal), Paula Odete Fernandes (Polytechnic Institute of Bragança, Portugal)

Tourists frequently rely on social networks to provide information about a product or destination as a decision support tool to make adequate decisions in the proces...

New Trends and Opportunities for Central and Eastern European Tourism

Puiu Nistoreanu (The Bucharest University of Economic Studies, Romania)

Within the past decade, there has been a re-emergence of tourism in Europe, especially in the central and eastern regions. With socialism becoming a distant memory,...

Managing, Marketing, and Maintaining Maritime and Coastal Tourism

Mónica Morais de Brito (CEGOT, Portugal & Instituto Politécnico de Beja, Portugal), Alvaro Dias (Universidade Lusófona de Humanidades e Tecnologias, Portugal & ISCTE, Instituto Universitário de Lisboa, Portugal), Mafalda Patuleia (Universidade Lusófona de Humanidades e Tecnologias, Portugal)

The extraordinary beauty, cultural wealth, and diversity of EU's coastal areas have designated them as one of the preferred destinations for many holiday-goers....

Global Developments in Healthcare and Medical Tourism

Sudip Paul (North-Eastern Hill University, India), Sharad Kumar Kulshreshtha (Department of Tourism and Hotel Management, North-Eastern Hill University, Shillong, India)

The outbreak of global health issues due to rapid urbanization, industrialization, and changing climatic conditions are severely impacting health and lifestyle. Yet,...

Ecotourism and Community Intervention: Emerging Research and Opportunities

A. Vinodan (Indian Institute of Tourism and Travel Management, Nellore, India), James Manalel (Cochin University of Science and Technology, India)

Throughout the world, local, natural wonders are being overrun by hordes of destination seekers intent on capturing nature’s majesty. Though the flood of tourists br...

Multilevel Approach to Competitiveness in the Global Tourism Industry

Sérgio Jesus Teixeira (Higher Institute of Administration and Languages, Portugal), João Matos Ferreira (University of Beira Interior, Portugal)

Companies compete to gain public notoriety every day and use creativity and innovation to get ahead of their competition. In oversaturated industries, such as the to...

Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry

Luisa Cagica Carvalho (Institute Polytechnic of Setúbal, Portugal & University of Évora, Portugal), Lurdes Calisto (University of Évora, Portugal), Nuno Gustavo (Escola Superior de Hotelaria e Turismo do Estoril, Portugal)

The international tourism industry has seen increased growth in the past few years as millions of individuals continue to travel worldwide. As one of the world’s lar...

Impact of Risk Perception Theory and Terrorism on Tourism Security: Emerging Research and Opportunities

Maximiliano E. Korstanje (University of Palermo, Argentina)

Over recent years, unforeseen global risks have placed the future of a growing tourism industry in jeopardy. From lethal virus outbreaks to multiple accounts of inte...

Translation and Communication in the Promotion of Business Tourism: Emerging Research and Opportunities

Elena Alcalde Penalver (University of Alcalá, Spain), Alexandra Santamaría Urbieta (University of Alcalá, Spain)

The explosive expansion of the tourism industry has been vital to the economic growth of numerous countries throughout the world. As the industry becomes increasingl...

Cultural Tourism in the Wake of Web Innovation: Emerging Research and Opportunities

J. Scott McDonald (University of Texas at El Paso, USA), John R. Bennett Jr. (Valdosta State University, USA), Keith A. Merwin (Merwin & Associates, USA), Gerald A. Merwin Jr. (Valdosta State University, USA)

Cultural tourism, domestic and international, is comprised of travel that takes people out of their usual environments and focuses on activities that are related to...

Handbook of Research on International Travel Agency and Tour Operation Management

Mohinder Chand Dhiman (Kurukshetra University, India), Vinay Chauhan (University of Jammu, India)

Changes within the travel industry, such as globalization, consumerism, and advancements in technology, have transformed travel agencies into highly competitive busi...

Special Interest Tourism in Southeast Asia: Emerging Research and Opportunities

Bintang Handayani (Independent Researcher, Indonesia), Hugues Seraphin (The University of Winchester, UK), Maximiliano E. Korstanje (University of Palermo, Argentina)

As the tourism industry grows worldwide, researchers continue to seek solutions and practices that support increased tourism to specific regions. Special interest to...

Global Trends, Practices, and Challenges in Contemporary Tourism and Hospitality Management

Debasish Batabyal (Amity University, Kolkata, India), Dillip Kumar Das (University of Burdwan, India)

As one of the largest service industries serving millions of international and domestic individuals yearly, it is important to understand the current trends, practic...

Positioning and Branding Tourism Destinations for Global Competitiveness

Rahmat Hashim (Taylor's University, Malaysia), Mohd Hafiz Mohd Hanafiah (Universiti Teknologi MARA, Malaysia), Mohd Raziff Jamaluddin (University Teknologi MARA, Malaysia)

Market positioning and branding has evolved from a peripheral process in the marketing effort to a critical process in any strategic planning initiative. Effective p...

Tourism-Oriented Policing and Protective Services

Peter E. Tarlow (Texas A&M University, USA)

Many countries around the world rely on the tourism industry to support their economies, making the safety and protection of travelers and workers in the industry of...

Neoliberalism in the Tourism and Hospitality Sector

Vipin Nadda (University of Sunderland, UK), Sahidi Bilan (University of Sunderland, UK), Muhammad Azam (University of Sunderland, UK), Dirisa Mulindwa (University of Sunderland, UK)

Globalization is increasing interconnectedness and is offering immense opportunities for businesses worldwide. Although it has been taking place for hundreds of year...

Conservation and Promotion of Heritage Tourism

Surabhi Srivastava (University of Kota, India)

Culture and heritage tourism provide an important direction in sustainable funding and tourism. Assessing the potential of cultural and heritage assets, including ph...

Environmental Impacts of Tourism in Developing Nations

Ravi Sharma (Symbiosis Institute of International Business, India), Prakash Rao (Symbiosis Institute of International Business, India)

In the face of rapid industrialisation in the last few decades, the tourism economy has blossomed into a major industry with positive impacts such as economic growth...

Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage

José Álvarez-García (University of Extremadura, Spain), María de la Cruz del Río Rama (University of Vigo, Spain), Martín Gómez-Ullate (University of Extremadura, Spain)

Religious studies and research have gained a lot of interest and attention from researchers, policy makers, and practitioners over the last few years, but the socio-...

Managing Sustainable Tourism Resources

Debasish Batabyal (Amity University, India)

Different tourism sites and destinations require different management approaches to maintain resources for both tourists and native populations. Through evaluating o...

GIS Applications in the Tourism and Hospitality Industry

Somnath Chaudhuri (Maldives National University, Maldives), Nilanjan Ray (Adamas University, India)

Geographic information systems (GIS) provide information that can be useful across many disciplines. One of these disciplines is the travel and hospitality industry....

Global Perspectives on Religious Tourism and Pilgrimage

Hatem El-Gohary (Birmingham City University, UK & Cairo University, Egypt), David John Edwards (Birmingham City University, UK), Riyad Eid (United Arab Emirates University, UAE)

Religious studies and research has gained a lot of interest and considerable attention from researchers, policy makers, and practitioners during the last few years....

Handbook of Research on Technological Developments for Cultural Heritage and eTourism Applications

João M. F. Rodrigues (University of Algarve, Portugal), Célia M.Q. Ramos (University of Algarve, Portugal), Pedro J. S. Cardoso (University of Algarve, Portugal), Cláudia Henriques (University of Algarve, Portugal)

Tourism is one of the most rapidly evolving industries of the 21st century. The integration of technological advancements plays a crucial role in the ability for man...

Legal and Economic Considerations Surrounding Reproductive Tourism: Emerging Research and Opportunities

Anastasia Paraskou (CROSSBEES Healthcare Consultancy, Cyprus & Swiss Management Center University, Switzerland), Babu P. George (Fort Hays State University, USA & Swiss Management Center University, Switzerland)

Overall, medical tourism has become a robust industry, due to fluctuating health costs in many developed countries. One of the most popular services experiencing a r...

Innovative Perspectives on Tourism Discourse

Magdalena Bielenia-Grajewska (University of Gdansk, Poland), Enriqueta Cortes de los Rios (Almeria University, Spain)

The application of linguistic optimization methods in the tourism, travel, and hospitality industry has improved customer service and business strategies within the...

Virtual Traumascapes and Exploring the Roots of Dark Tourism

Maximiliano Korstanje (University of Palermo, Argentina), Babu George (Fort Hays State University, USA)

Mankind has been fascinated with and drawn to the macabre for many years. This is particularly evident in the growing popularity of dark tourism, which centers on lo...

Tourism and Opportunities for Economic Development in Asia

Patricia Ordóńez de Pablos (University of Oviedo, Spain), Zeyar Myo Aung (Ministry of Hotels and Tourism, Myanmar)

The growing market of tourism in Asian countries has caused significant changes to the economy, transportation, and safety for citizens. With the ubiquity of tourism...

Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry

Shai Rozenes (Afeka Tel-Aviv Academic College of Engineering, Israel), Yuval Cohen (Afeka Tel-Aviv Academic College of Engineering, Israel)

Value creation is a pivotal aspect of the modern business industry. By implementing these strategies into initiatives and processes, deeper alliances between custome...

Driving Tourism through Creative Destinations and Activities

Alžbeta Kiráľová (University College of Business in Prague, Czech Republic)

Tourism has become a booming industry within the last few decades, and with the help of many new unique destinations and activities, creative tourism will continue t...

Handbook of Research on Holistic Optimization Techniques in the Hospitality, Tourism, and Travel Industry

Pandian Vasant (Universiti Teknologi PETRONAS, Malaysia), Kalaivanthan M. (Rasa Sayang Resort and Spa, Malaysia & Golden Sands Resort, Malaysia)

The application of holistic optimization methods in the tourism, travel, and hospitality industry has improved customer service and business strategies within the fi...

Opportunities and Challenges for Tourism and Hospitality in the BRIC Nations

Mohinder Chand Dhiman (Kurukshetra University, India)

The stability and wealth of a nation’s economy is dependent upon the success of various industrial sectors. The tourism industry has experienced massive growth in re...

Strategic Place Branding Methodologies and Theory for Tourist Attraction

Ahmet Bayraktar (Bozok University, Turkey), Can Uslay (Rutgers University, USA)

Drawing the attention of tourists to different destinations around the world assists in the overall economic health of the targeted region by increasing revenue and...

Global Place Branding Campaigns across Cities, Regions, and Nations

Ahmet Bayraktar (Bozok University, Turkey), Can Uslay (Rutgers University, USA)

Place branding has made it possible for international destinations to be able to compete within the global economy. Through the promotion of different cities, natura...

Global Dynamics in Travel, Tourism, and Hospitality

Nikolaos Pappas (The University of West London, UK), Ilenia Bregoli (University of Lincoln, UK)

Worldwide, tourism is the third largest economic activity in direct earnings after petroleum and automobile industries, and by far the largest one if indirect earnin...

Corporate Social Responsibility in the Hospitality and Tourism Industry

Lipika Kaur Guliani (Panjab University, India), Syed Ahmad Rizwan (Tourism Recreation Research, CTRD, India)

Increased tourism benefits local economies by creating more revenue and employment options as interest in the location grows. However, as the hospitality and travel...

Strategic Tools and Methods for Promoting Hospitality and Tourism Services

Alexandru-Mircea Nedelea (Stefan cel Mare University of Suceava, Romania), Maximiliano Korstanje (University of Palermo, Argentina), Babu George (Fort Hays State University, USA)

Tourism marketing is a vital tool in promoting the overall health of the global economy by not only bringing necessary revenue to a particular region, but also provi...

Handbook of Research on Global Hospitality and Tourism Management

Angelo A. Camillo (Sonoma State University, USA)

The tourism industry is a multi-billion dollar enterprise, with more people from all cultures and nationalities choosing to spend their leisure time traveling and vi...

Emerging Innovative Marketing Strategies in the Tourism Industry

Nilanjan Ray (Royal Thimphu College, Bhutan)

The continuous growth and expansion of the travel sector has brought about a greater need to understand and improve its various promotional tactics. Effectively empl...

Current Issues and Emerging Trends in Medical Tourism

Malcolm Cooper (Ritsumeikan Asia Pacific University, Japan), Kazem Vafadari (Ritsumeikan Asia Pacific University, Japan), Mayumi Hieda (St. Luke Clinic, Oita, Japan)

The era of globalization allows for more connectivity between nations and cultures. This increase in international association gives citizens more availability to ta...

New Business Opportunities in the Growing E-Tourism Industry

Hajime Eto (University of Tsukuba, Japan)

Responding to the dual pressures of globalization and economic downturn, communities across the world formerly driven by agriculture and industry are increasingly tu...

International Tourism and Hospitality in the Digital Age

Suresh Kumar (University Shimla, India), Mohinder Chand Dhiman (Kurukshetra University, India), Ashish Dahiya (Central University of Haryana, India)

Tourism is one of the most rapidly evolving industries of the twenty-first century. The economy of many countries all over the world depends on their ability to attr...

Educational Strategies for the Next Generation Leaders in Hotel Management

Jiuguang Feng (Les Roches Jin Jiang International Hotel Management College, China), Sacha Stocklin (Les Roches Jin Jiang International Hotel Management College, China), Wei Wang (Foreign Languages College, Shanghai Normal University, China)

As the hospitality industry continues to grow, managers and educators are faced with the task of preparing future hospitality professionals for a rewarding but chall...

Editor(s) Biography

Maximiliano E. Korstanje is editor in chief of International Journal of Safety and Security in Tourism (UP Argentina) and Editor in Chief Emeritus of International Journal of Cyber Warfare and Terrorism (IGI-Global US). Besides being Senior Researchers in the Department of Economics at University of Palermo, Argentina, he is a global affiliate of Tourism Crisis Management Institute (University of Florida US), Centre for Ethnicity and Racism Studies (University of Leeds), The Forge (University of Lancaster and University of Leeds UK) and The International Society for Philosopher, hosted in Sheffield UK. With more than 1200 published papers and 35 books. As author his recent works include, Strategic Tool and Methods for promoting Hospitality and Tourism Services, Virtual Traumascapes and exploring the roots of Dark Tourism, & Research Practices and innovations in Global Risk and Contingency Management by IGI Global, The Rise of Thana Capitalism and Tourism by Routledge, Terrorism, Tourism and the end of Hospitality in the West by Springer Nature, The Mobilities paradox, a critical analysis by Edward Elgar, Risk and Safety Challenges for Religious Tourism and Events by CABI, and Terrorism in a Global Village by Nova among others.

Now he co-edits almost 10 specialized journals and takes part of almost 30 journals associated to themes as human rights, mobility, tourism and terrorism. Korstanje was nominated to 5 honorary doctorates for his contribution in the study of the effects of terrorism in tourism. In 2015 he was awarded as Visiting Research Fellow at School of Sociology and Social Policy, University of Leeds, UK and the University of La Habana Cuba. In 2017 is elected as Foreign Faculty Member of AMIT, Mexican Academy in the study of Tourism, which is the most prominent institutions dedicated to tourism research in Mexico. He had a vast experience in editorial projects working as advisory member of Elsevier, Routledge, Springer, IGI global and Cambridge Scholar publishing. Korstanje had visited and given seminars in many important universities worldwide. He has also recently been selected to take part of the 2018 Albert Nelson Marquis Lifetime Achievement Award. a great distinction given by Marquis Who´s Who in the world.