Business scholars survey research literature and present their own results regarding the concept, principles, and practices of non-hierarchical leadership. Among the topics are a qualitative study of the controlled discipline of servant leaders, servant leadership and school crisis management, the role of prevention and promotion oriented approaches to leadership, and the historical derivation of servant leadership and the untold story of the influence of Quakerism on Greenleaf's teachings. Many interviews with business leaders and case studies of particular companies are also included.
– ProtoView Book Abstracts (formerly Book News, Inc.)
[...] Promotes the idea that true leadership requires a dissolution of autocratic thinking in favor of leading by guiding and encouraging. This title is an innovative leader in the field.
– Professor Fred David and Professor Forest David, Strategic Management: Concepts and Cases – A Competitive Advantage Approach, Prentice Hall Publishing Company, New Jersey, USA